National ATMsPrivacy & Security
Your privacy matters to us. Learn more about how Magnifi Financial Credit Union protects your privacy and important personal data.
PRIVACY NOTICE
Download PDF
Effective: 08/2024
FACTS - What does Magnifi Financial Credit Union do with your personal information?
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with us. The information can include:
- Social Security number and income
- account balances and payment history
- credit history and credit scores
When you are no longer our customer, we continue to share your information as described in this notice.
How?
All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Magnifi Financial Credit Union chooses to share; and whether you can limit this sharing.
|
Reasons we can share your personal information |
Does Magnifi Financial Credit Union share? |
Can you limit this sharing? |
|---|---|---|
| For our everyday business purposes- such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus |
Yes | No |
| For our marketing purposes- to offer our products and services to you |
Yes | No |
| For joint marketing with other financial companies | Yes | No |
| For our affiliates' everyday business purposes- information about your transactions and experiences |
Yes | Yes |
| For our affiliates' everyday business purposes- information about your creditworthiness |
Yes | Yes |
| For our affiliates to market to you | No | We don't share |
| For our nonaffiliates to market to you | No | We don't share |
To Limit Our Sharing
Call toll-free (888) 330-8482 to speak with a member service representative.
Please note: When you are no longer our member, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.
Questions?
Call toll-free (888) 330-8482 or Contact Us
Who we are
Who is providing this notice?
Magnifi Financial Credit Union, Ultum Group LLC
What we do
How does Magnifi Financial Credit Union protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Magnifi Financial Credit Union collect my personal information?
We collect your personal information, for example, when you
- open an account or deposit money
- pay your bills or apply for a loan
- use your credit or debit card
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing?
Federal law gives you the right to limit only
- sharing for affiliates' everyday business purposes - information about your creditworthiness
- affiliates from using your information to market to you
- sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
What happens when I limit sharing for an account I hold jointly with someone else?
Your choices will apply to everyone on your account - unless you tell us otherwise.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial
companies.
Magnifi Financial Credit Union does share with our affiliate, Ultum Group LLC
Nonaffiliates
Companies not related by common ownership or control. They can be financial and nonfinancial
companies.
Magnifi Financial Credit Union does not share with nonaffiliates so they can
market to you.
Joint marketing
A formal agreement between nonaffiliated financial companies that together market financial
products or services to you.
Our joint marketing partners include insurance companies, card
services, and financial services companies.
DIGITAL PRIVACY STATEMENT
What Information Do We Collect?
Magnifi Financial Credit Union’s Digital Services App may access the following on your phone or digital device when using the app:
- Camera - allows access to the device’s camera
- Location – allows access to location
- Access to External Storage – allows access to files/media on the device
- Contact List – allows access to and uploading of contact lists from the device
- Audio – allows access to the device’s microphone
- Phone State – allows access to information about the user’s device for device identification
- Images – allows access to stored images on the device
- IP Addresses
Do We Share the Information We Collect?
We do not sell the information we collect. However, we may use or share the collected information for device identification and marketing purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
What Information Can Be Requested to Be Deleted By Magnifi Financial?
The Bank Secrecy Act requires that financial institutions retain customer, account, and transaction
data in compliance with federal law.
To have your digital services user information deleted,
please contact Magnifi Financial at 888-330-8482 to discuss options with one of our experts.
SMS Terms and Conditions
SMS for Consent Communication
Magnifi Financial does not share any SMS
communication data with any third parties, including a participant's “Opt-in” or “Opt-out”
status.
Types of SMS Communications
If you agree to receive text messages from
Magnifi Financial, you may get messages about your specific inquiry, your account or loan, or your
scheduled appointment. Messaging frequency may vary; Data and messaging rates may apply.
Message Frequency
Messaging frequency may vary; Data and messaging
rates may apply.
Potential Fees for SMS Messaging
Your phone carrier may charge you for each
message sent or received. These charges can vary depending on your carrier.
How to Opt-In
By completing the Magnifi Financial member service request
form you can agree and opt-in to receiving the communications mentioned above. Message frequency may
vary. Message and data rates may apply. Text HELP for help, text STOP to opt-out. See our privacy policy. Your consent will
not be shared with any third parties. We will not send you any texts without your permission.
How to Opt-Out
You can stop receiving texts from Magnifi Financial by
replying STOP to any SMS message. Once you opt-out, you won’t get any more messages. If you want to
start receiving texts again, reply START. If you are experiencing any issues, you can reply with the
keyword HELP. Or, you can get help directly by visiting our contact us page.
Additional Messaging Disclosures
Message frequency may change. Message and data rates may apply. To stop texts, reply STOP. For help, reply HELP or contact us directly. See our privacy policy.
AI Technology Use
Disclaimer: Statements made by the Magnifi Financial chatbot are for informational purposes only and should not be considered legally binding or offers of credit or services. Iris is a chatbot, and not an official representative of Magnifi Financial Credit Union.
Digital Privacy Statement Updates
From time to time Magnifi Financial Credit Union may update this privacy statement.
Please read Magnifi Financial Credit Union’s Privacy Policy for details on how we protect you and your information.
WEBSITE PRIVACY STATEMENT
Effective: 06/2025
Website Activity Tracking
We use various tracking technologies, including Google Analytics 4, pixel-based tracking, cookies, and other analytics tools, to monitor and analyze interactions with our website. These technologies help us improve website performance, enhance user experience, and tailor content based on usage patterns. Information collected may include pages visited, session duration, interactions, and device/browser details.
- Cookies & Pixels – Small files and invisible tags that track website visits, preferences, and ad interactions.
- Session Recording – Tools that analyze clicks, scrolling, and navigation to improve usability.
- Device & Browser Identification – Methods that recognize returning visitors for security and analytics.
We are committed to protecting your privacy and ensuring that all collected data is anonymized, securely processed in an aggregated manner, and used solely to enhance our website and services.
Video View Activity Tracking
We also track video view activity on our website to analyze engagement and improve content. In compliance with the Video Privacy Protection Act (VPPA), video viewing data is collected and processed in an anonymous and aggregated manner, and we do not associate this information with any personally identifiable details.
Data Sharing with Third Parties
We do not sell your personal information. We may share information with trusted third parties who assist us in operating our website and services, including:
- Technology and security providers
- Marketing or analytics service providers (for internal use only)
- Government or regulatory bodies, when required by law
All third parties are required to protect your information in accordance with our standards and applicable regulations. To enhance functionality and improve user experience, we may share website activity data, including tracking insights, with third-party service providers such as analytics, security, and content delivery tools. These providers are authorized to use the data solely to support our website operations and improvements.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect or store personal information from anyone in this age group. If we learn that we have collected personal information from a child under 13 without verified parental consent, we will take steps to delete that information promptly.
Third-Party Links
Our website may contain links to third-party websites or services that are not operated or controlled by Magnifi. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage users to review the privacy policies of any third-party sites they visit.
Website Policy Updates
We may update this privacy policy from time to time to reflect changes in our practices,
technology, legal requirements, or other factors. When we make updates, we will revise the
"Effective Date" at the top of the policy and, when appropriate, notify users of
significant changes. We encourage you to review this policy periodically to stay informed about how
we protect your information.
Please contact us if you have any
questions or concerns about our tracking practices or policies.
Join the Magnifi Family!
At Magnifi, you're not just a member-owner of an award-winning credit union, you become part of the Magnifi family and receive all the benefits and perks you need to succeed financially.
