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Contact Us

Local support for your finances.

For any way in which you want to contact us, we'll be ready and happy to help! Our friendly and knowledgeable team members are here to help you service your accounts, open new accounts or loans, and answer any questions.

Send us a message

Report lost or stolen cards IMMEDIATELY: (888) 330-8482
To submit a Visa fraud dispute, call: (844) 201-8332
After Magnifi Financial business hours, call: (844) 201-8332
Magnifi International Toll Number: (320) 208-2729

We have many options to contact us.

Contact Methods

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Connect with Magnifi at your convenience. Schedule a phone call, video call, or in-person meeting at a branch near you.

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Contact Center
Monday - Thursday: 8 AM - 6 PM
Friday: 8 AM - 7 PM
Saturday: 8 AM - 12 PM

(888) 330-8482

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Local Branch

Magnifi Financial has 25 local branches throughout Minnesota.

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Video Banking

Talk to a Magnifi Financial team member virtually face-to-face anywhere life takes you. Open accounts, loans, and so much more with us. Learn More

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If you can't find what you are looking for on our website, use the form below to email us.
Please do not put any personal information in this email such as Account Number, Social Security Number, etc.

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Lost or Stolen Credit & Debit Cards

Follow one of these steps if any of your Magnifi Financial credit or debit cards are lost or stolen:

Report lost or stolen cards IMMEDIATELY by calling (888) 330-8482
After Magnifi Financial business hours, call: (844) 201-8332

Log in to your Internet Banking account and under Services on the left hand side:

  1. Click on Card Services, then click on Deactivate A Card
  2. Select the Correct Card #, then click on Deactivate Card
  3. A message will pop up: “Are you sure you want to deactivate this card #?”
  4. Click OK. {A message will pop up: “Your card was captured/blocked successfully.”}

If you are concerned that you are at risk of identity theft:

Call one of the consumer credit reporting agencies to place a fraud alert on your credit report. You only need to contact one of the three companies to place an alert. The company you call is required to contact the other two, which will place an alert on their versions of your report, too. If you do not receive a confirmation, you should contact that company directly to place a fraud alert.

  • Equifax 1-888-766-0008
  • Experian 1-800-680-7289
  • Trans Union 1-888-397-3742

Call the Social Security Administration's Fraud Line at 1-800-269-0271, if anything with your Social Security number on it was taken.

If you suspect any fraudulent activity on your cards, contact: (844) 201-8332

  1. Contact the Merchant
    Most billing errors can be resolved by contacting the merchant directly. If you're able to find resolution, continue to step two and speak with a Visa Dispute Expert.
  2. File Your Dispute with Visa
    Call 844-201-8332 to speak with a Visa Dispute Expert and make note of your dispute case number.
  3. Additional Dispute Communication
    Visa may send you a letter or request additional information. Be sure to read and respond promptly to ensure your dispute case progresses.

Questions on your claim status?
Call (844) 201-8332 with your dispute case number.

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Join the Magnifi Family!

At Magnifi, you're not just a member-owner of an award-winning credit union, you become part of the Magnifi family and receive all the benefits and perks you need to succeed financially.

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