Meet Iris
So nice to meet you!
We're excited to introduce you to Iris, Magnifi Financial's chatbot with generative AI technology that assists members and website users.
Chat with Iris by clicking her icon at the bottom of your screen.
About the AI Chatbot Technology
Iris, the chatbot, is powered by Eltropy and uses AI technology to understand and support the questions asked.
Benefits of an AI Chatbot
- 24/7 availability with instant and accurate responses
- Guided website navigation with direct links to the information source
- Accurately interprets member requests using advanced Natural Language Understanding (NLU)
- Multi-language support (English and Spanish)
Plus, you can escalate a chat to a live Magnifi team member during business hours at any time throughout the chat session.
What's Generative AI?
Generative AI, like our chatbot
Iris, creates personalized answers by analyzing and using the website's content.
Instead of pulling up fixed responses, Iris dynamically generates relevant, tailored replies
based on user questions, making interactions more engaging and informative.
Learn about Iris
Meet Iris, our AI chatbot with a flair for all things finance.
Iris thrives on helping members navigate the complexities of loans, savings, and investments with ease—it's her favorite task. Her greatest strength is the ability to analyze vast amounts of financial data in seconds, offering personalized advice tailored to each member's needs.
Iris's Favorites
- Favorite Color: Blue, representing the calm and trustworthy support she provides.
- Favorite Book: The Future of Finance, because staying ahead of trends is her passion.
- Favorite Hobby: Crunching numbers and finding the best financial solutions for our members.
- Favorite Quote: Iris lives by the quote, "The best way to predict the future is to create it," and she’s always here to help you create a brighter financial future.
Her mission is simple: to empower members by making financial decisions stress-free. With a virtual superpower for providing financial knowledge, Iris ensures that you’re always informed and confident on your financial journey.
FUN FACT ABOUT
IRIS
Iris never sleeps!
She's always available 24/7 to
assist members, no matter the time or day.
Join the Magnifi Family!
At Magnifi, you're not just a member-owner of an award-winning credit union, you become part of the Magnifi family and receive all the benefits and perks you need to succeed financially.